Returns & Exchanges

At Europa Cosmetica, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization.

2

Prepare the Package

Carefully pack the unused items in their original packaging to ensure they are not damaged during transit back to our warehouse.

3

Ship the Items

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing